Supporting the healing journey that follows loss, one thoughtful gift at a time.
Terms and Conditions
​Last updated: December 28, 2025
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These Terms and Conditions apply to your use of the Dragonfly VIbes website.​ Please read these Terms and Conditions carefully before using Our Service.
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Interpretation and Definitions
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Interpretation
​The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
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Definitions
​For the purposes of these Terms and Conditions:
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Affiliate means an entity that controls, is controlled by, or is under common control with a party.
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Account means a unique account created for You to access parts of Our Service.
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Country refers to Oregon, United States.
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Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Dragonfly Vibes LLC, 14845 SW Murray Scholls Drive, STE 110 PMB #129, Beaverton, OR 97007.
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Device means any device that can access the Service.
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Feedback means feedback, suggestions, or ideas You provide regarding the Service.
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
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Promotions refer to contests, sweepstakes, or similar offers.
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Service refers to the Website.
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Terms and Conditions (“Terms”) mean this agreement governing use of the Service.
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Third-party Social Media Service means any services provided by third parties.
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Website refers to Dragonfly Vibes, accessible at www.shopdragonflyvibes.com.
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You means the individual accessing or using the Service.
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Acknowledgment
​These Terms govern Your use of this Service and constitute a binding agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms.
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You represent that You are at least 18 years old.
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Your use of the Service is also subject to Our Privacy Policy, which describes how We collect and use personal information. Please review it carefully.
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Placing Orders for Goods
By placing an Order, You confirm that You are legally capable of entering into a binding contract.
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Your Information
​When placing an Order, You may be asked to provide information including Your name, email, billing address, shipping address, and payment details. You warrant that all information provided is accurate and complete.
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By submitting this information, You authorize Us to share it with payment processors to complete Your Order.
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Order Cancellation
​We reserve the right to refuse or cancel Orders due to availability issues, pricing errors, Order inaccuracies, or suspected fraud.
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Your Order Cancellation Rights
​Any Goods purchased may only be returned, canceled, or exchanged in accordance with Our Return Policy, which forms an integral part of these Terms and Conditions.
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Where permitted by applicable law, and subject to the Return Policy, Your right to cancel applies only to Goods returned in the same condition as received.
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Goods that are personalized, perishable, hygienic in nature, digital content not supplied on a tangible medium, or otherwise non-returnable may not be canceled or refunded.
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In the event of any conflict between these Terms and the Return Policy, the Return Policy shall govern.
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Availability, Errors, and Inaccuracies
​We may update Goods information at any time and cannot guarantee accuracy. We reserve the right to correct errors without prior notice.
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Prices Policy
​Prices may change prior to Order acceptance. If pricing changes occur after acceptance due to external factors, You may cancel the Order.
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Payments
​All purchases require one-time payment using accepted payment methods. We are not responsible for authorization failures by payment providers.
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Promotions
​Promotions may be governed by additional rules. In the event of conflict, Promotion rules shall apply.
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User Accounts
​If You create an Account, You are responsible for safeguarding login credentials. We may terminate Accounts for violations of these Terms.
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Intellectual Property
All Service content is owned by the Company or licensors and protected by intellectual property laws.
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Your Feedback to Us
​You grant the Company a perpetual, royalty-free license to use any Feedback You provide.
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Links to Other Websites
We are not responsible for third-party websites or their practices.
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Termination
​We may suspend or terminate Your access without notice for violations of these Terms.
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Limitation of Liability
To the maximum extent permitted by law, the Company’s liability shall be limited to the amount paid by You through the Service or $100 USD, whichever is greater.
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“AS IS” and “AS AVAILABLE” Disclaimer
​The Service is provided without warranties of any kind, express or implied.
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Governing Law
These Terms are governed by the laws of Oregon, United States.
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Dispute Resolution
You agree to attempt informal resolution before pursuing legal action.
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EU & U.S. Compliance
​EU consumers retain mandatory rights. U.S. users confirm compliance with federal restrictions.
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Severability and Waiver
If any provision is unenforceable, remaining provisions remain effective.
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Translation Interpretation
The English version governs in case of dispute.
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Changes to These Terms
We may update these Terms at our discretion. Continued use constitutes acceptance.
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Contact Us
If You have questions regarding these Terms, please contact Us using the Contact Us form on our Website.
Privacy Policy
​​​Last updated: December 28, 2025
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This Privacy Policy applies to your use of the Dragonfly Vibes website.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
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Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
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Definitions​
For the purposes of this Privacy Policy:
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Account means a unique account created for You to access our Service or parts of our Service.
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Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information.
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Company (referred to as either “the Company,” “We,” “Us,” or “Our”) refers to Dragonfly Vibes LLC, 14845 SW Murray Scholls Drive, STE 110 PMB #129, Beaverton, OR 97007.
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Consumer, for the purpose of the CCPA, means a natural person who is a California resident.
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Cookies are small files placed on Your device containing browsing details.
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Country refers to Oregon, United States.
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Device means any device that can access the Service.
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Do Not Track (DNT) is a concept promoted by U.S. regulatory authorities.
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Personal Data is any information relating to an identifiable individual.
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Sale, for the purpose of the CCPA, means selling or sharing personal information for value.
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Service refers to the Website.
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Service Provider means any entity that processes data on behalf of the Company.
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Third-party Social Media Service means any website or social network through which a User can log in.
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Usage Data refers to data collected automatically through use of the Service.
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Website refers to Dragonfly Vibes, accessible from www.shopdragonflyvibes.com.
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You means the individual accessing or using the Service.
Collecting and Using Your Personal Data
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Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide personally identifiable information including but not limited to:
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Email address
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First and last name
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Phone number
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Address, city, state, ZIP/postal code
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Usage Data
Usage Data
Usage Data is collected automatically and may include IP address, browser type, pages visited, visit times, device identifiers, and diagnostic data.
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Information from Third-Party Social Media Services
​The Company allows You to register or log in through Third-party Social Media Services such as Google, Facebook, or Twitter. If You do so, We may collect information associated with that account.
Tracking Technologies and Cookies
We use Cookies, Web Beacons, tags, scripts, and similar technologies to track activity and improve Our Service. Cookies may be session or persistent cookies.
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We use:
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Necessary cookies
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Acceptance cookies
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Functionality cookies
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Performance and tracking cookies
You can manage cookie preferences through your browser settings.
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Use of Your Personal Data
The Company may use Personal Data for purposes including:
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Providing and maintaining the Service
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Managing accounts
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Processing purchases
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Communicating with You
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Marketing communications (opt-out available)
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Legal compliance
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Business transfers
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Analytics and improvements
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Sharing of Personal Data
​We may share Your data with:
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Service Providers
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Business partners
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Affiliates
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Payment processors
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Other users (where publicly shared)
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With Your consent
Retention of Your Personal Data
We retain Personal Data only as long as necessary for legal, operational, and contractual purposes.
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Transfer of Your Personal Data
Your data may be transferred and stored outside Your jurisdiction. By using the Service, You consent to such transfers.
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Disclosure of Your Personal Data
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Business Transactions
Data may be transferred during mergers or acquisitions.
Law Enforcement
We may disclose Personal Data when required by law.
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Other Legal Requirements
We may disclose data to protect rights, prevent wrongdoing, or ensure safety.
Security of Your Personal Data
We use commercially acceptable safeguards, but no method is 100% secure.
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Detailed Information on Processing
Analytics
We use Google Analytics and Visitor Analytics to track usage data.
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Email Marketing
We may use Wix email marketing services. You may unsubscribe at any time.
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Payments
Payments are processed through third-party providers. We do not store card details.
CCPA Privacy (California Residents)
California residents have rights to:
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Know what data is collected
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Request disclosure
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Request deletion
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Opt out of sale
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Non-discrimination
Requests can be made through Contact Us.
Children’s Privacy
Our Service does not knowingly collect data from children under 13.
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Links to Other Websites
We are not responsible for third-party websites.
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Changes to This Privacy Policy
We may update this Privacy Policy and will revise the “Last updated” date accordingly.
Contact Us
If you have any questions about this Privacy Policy, please contact us using the Contact Us form on our website.
Return Policy
​​Last updated: December 28, 2025
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This Return Policy applies to all purchases made through Dragonfly VIbes. This Return Policy explains our approach to returns, exchanges, cancellations and order issues.​
All Sales Are FInal
​Because our products are thoughtfully curated and often chosen for meaningful, personal moments, all sales are final. We are unable to accept returns, exchanges or cancellations once an order has been placed.
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Damaged, Missing, or Incorrect Items
If something isn't quite right with your order, such as an item arriving damanged, missing, or incorrect, please contact us using the Contact Us form within 24 hours of receiving your package.
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To help us resolve the issue quickly, please include:
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Your order number
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A brief description of the issue
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Photos of the item and packaging (if the item arrived damaged)
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Changes to This Return Policy
​We may update this Return Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be updated accordingly.